Frequently Asked Questions
Everything you need to know about our professional copper cookware.
What makes Falk Culinair copper cookware unique?
Falk Culinair utilizes a patented bimetal technology where a thick layer of professional-grade copper is permanently bonded to a thin layer of stainless steel, offering superior heat conductivity with a durable, non-reactive interior.
Is Falk Culinair cookware compatible with induction hobs?
Our classic bimetal range is designed for gas, electric, and ceramic stovetops. However, our Copper Induction line features a special magnetic chrome steel base specifically designed for high-performance induction cooking.
How should I clean and maintain my copper pans?
To maintain the interior, simply use warm soapy water and a soft sponge. For the exterior, you can allow a natural patina to develop or use a copper polish to restore the original mirror-like shine. Never place copper cookware in the dishwasher.
What is your shipping policy for international orders?
We ship our handcrafted cookware worldwide directly from our workshop in Belgium. Shipping costs and delivery times vary by destination and are calculated at checkout, with most orders arriving within 5 to 10 business days.
What is the warranty on Falk Culinair products?
We offer a limited lifetime warranty against manufacturing defects. Because our pans are built to professional standards, they are designed to last for generations when cared for according to our maintenance guidelines.
What is your return policy?
We accept returns of unused items in their original packaging within 30 days of delivery. Once the item is inspected and approved, we will issue a full refund to your original payment method.